Shipping & Returns

This page explains our shipping process, promotions, and how returns and exchanges are handled when you shop with us at christydresses.com.

Shipping

Domestic

We ship orders placed through christydresses.com to customers within the country. Orders are prepared and dispatched from our fulfillment location once they are confirmed. All packages are sent using a trusted courier service, and delivery times vary based on your location and the selected service at checkout.

Once an order has been placed and confirmed, we are unable to combine shipments or change the delivery method.

International

International orders placed through christydresses.com are processed and delivered via established global carriers. Delivery timeframes and service availability vary by destination region. Duties, taxes, and customs fees may apply based on your shipment destination; these are calculated according to local regulations and are the responsibility of the recipient.

While we strive to provide accurate information regarding international shipping, these additional fees are outside our control. Customers are encouraged to review their local import policies before placing an order.

Discounts and Promotions

Final Sale

Items marked as “final sale” on christydresses.com are not eligible for return, refund, or exchange. Promotional pricing and discount codes may be applied at checkout where indicated. Discount codes cannot be combined unless otherwise stated.

Promotions

From time to time, we may offer promotional incentives such as introductory offers or seasonal discounts at checkout. These offers are subject to terms and conditions and may not be applied to past purchases.

Returns & Exchanges

General

If you are not entirely satisfied with your purchase from christydresses.com, you may initiate a return or exchange online within the timeframe specified in our returns portal. Returned merchandise must be unused, in original condition, and with all tags attached. Requests to return items that have been worn, altered, or washed will not be accepted.

All return shipments must follow the instructions provided in the returns portal on christydresses.com. Once received and inspected, returns are processed in accordance with the options available at the time of your request.

Apparel and Accessories

Returns of apparel and accessories must meet our condition standards. Items showing signs of wear or damage will be returned to the sender.

Exchanges

Exchanges are available for eligible items where sizes are available. An exchange request may be placed through the same returns portal on christydresses.com. Availability of replacement items is not guaranteed; if the requested size is not available, a return or credit option will be provided.

International Returns

International returns must also be initiated via the online returns portal at christydresses.com within the designated time period. Returned orders from outside the domestic market may be subject to additional shipping charges, and duties or taxes paid previously are not refundable.